Saturday, 28 May 2016

BSOP/209 Entire Course Operations Analysis



BSOP/209 Entire Course Operations Analysis


BSOP 209 Entire Course Operations Analysis

BSOP 209 Week 1 Assignment
BSOP 209 Week 2 Assignment
BSOP 209 Week 2 Quiz; Linear Regression, Correlation, and Forecast Error
BSOP 209 Week 3 Assignment
BSOP 209 Week 3 Case Study 1
BSOP 209 Week 4 Quiz; Waiting – Line Models and Linear Programming
BSOP 209 Week 5 Linear Programming Concept Paper
BSOP 209 Week 5 Linear Programming Homework Problem
BSOP 209 Week 6 Quantitative Module  A Decision: Making Tools Homework Problem 1
BSOP 209 Week 6 Quantitative Module A Decision: Making Tools Homework Problem 2
BSOP 209 Week 6 Quiz
BSOP 209 Week 7 Case Study 2

BSOP 209 Week 8 Final Exam

1. (TCO 8) What are the three parts of a wait-line system?
2. (TCO 9) What is the objective function of LP?
3. (TCO 11 & 12) What are two of the steps in a simplex maximization problem?
4. (TCO 10) What will happen if the right-hand side of a constraint is changed?
5. (TCO 15 & 16) What are three of the basic steps that both PERT and CPM follow?
6. (TCO 16) What is a “dummy activity?”
7. (TCO 3, 4, & 5) What is the formula for linear regression? Define each part.
8. (TCO 1) What are the four qualitative forecasting approaches that are available to us?
9. (TCO 6) Describe the “revenue junction.”
10. (TCO 8) What are the three parts of a typical queuing system?
11. (TCO 8) When designing a waiting line system, what “qualitative” concerns need to be considered?
12. (TCO 8) What is the expected value with perfect information?
1. (TCO 1 &2) What is the forecast for Aug based on a weighted moving average applied to the following past demand data and using the weights: 5, 3, 1.5? (largest weight is for most recent data)
Feb. Mar. Apr. May Jun. Jul.
30 35 22 27 33 40
2. (TCO 3, 4, and 5) The XYZ Paint Shop owns and operates a dozen shops in southern Iowa. Their signature paint is black epoxy. Sales (X, in millions of dollars) is related to Profits (Y, in hundreds of thousands of dollars) by the regression equation Y = 6.321 + 0.65X. What is your forecast of profit for a store with sales of $25 million? $65 million?
3. (TCO 6 and 7) A product is currently made in a job shop, where fixed costs are $4,500 per year and variable cost is $10 per unit. The firm sells the product for $70 per unit. What is the break-even point for this operation? What is the profit (or loss) on a demand of 220 units per year?
4. (TCO 13, 14) XYZ coating company has reviewed four new processes for improving their coating line. The four processes, labeled A, B, C, and D use different technology and have different capacities. All the processes have the same level of production and the lifetime.
The four states of nature represent four levels of consumer acceptance of the firm’s products. Values in the table are net present value of future profits in millions of dollars.
Forecasts indicate that there is a 0.4 probability of acceptance level 1, 0.3 chance of acceptance level 2, 0.6 chance of acceptance level 3, and 0.5 change of acceptance level 4.
Consumer Acceptance Level (states of nature)
1 2 3 4
Alternative A 35 55 85 165
Alternative B -105 -5 155 225
Alternative c 75 85 75 65
Alternative D 55 55 75 65
Using the criterion of expected monetary value, which production alternative should be chosen?
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BSHS/395 Final Exam Answers



BSHS/395 Final Exam Answers


BSHS 395 Final Exam Answers

BSHS 395 / Week 5 / Final Textbook Examination

This examination is to test your knowledge and what you have learned from The Helping Process: Assessment to Termination. This is an individual assignment. Please do not work in groups. Please work alone. Please do not share your answers or thoughts with others in the class.

There are 30 short-answer questions, and each question is worth 5 points. Please answer in complete statements; using complete sentences, and paragraphs for each. Please identify the page numbers of which your answers were found.

  1. Identify and describe the three parts of the assessment phase. Page # 3-7 Chapter 1


  1. Why is documentation such an important piece of the helping process? Page # 11, Chapter 1


  1. How is the strengths-based approach used in the assessment phase? Provide an example. Page # 12, Chapter 1


  1. Why motivational interviewing is considered a valuable interviewing strategy? Page #15, Chapter 1


  1. Compare structured and unstructured interviews. What are the pros and cons of each? Page #25- 26 , Chapter 2


  1. What is the definition of confidentiality, and how does it relate to the assessment phase? Page # 26, Chapter 2


  1. When evaluating a client’s application for services, how does a case manager determine eligibility? Page # 28, Chapter 2


  1. Explain the concept of listening during the intake interview. Why is it important for an intake interview to be effective? Page # 67 Chapter 2,


  1. What are the five methods of responding? Provide a brief example of each. Page # 82-83 chapter 4


10.Choose an interviewing pitfall. Why can the pitfall hurt the interview? Page #85 Chapter 4,



11.How would you describe plan development? Why it is important? Provide a brief example. Page # 111, Chapter 6



12.What challenges do new case managers have when trying to establish information and referral systems? How can they meet those challenges? Page # 118,  Chapter 6


13.What are the advantages of a case manager keeping a feedback log? Page # 118,  Chapter 6


14.Describe the halo effect. How can a case manager prevent this from occurring? Page # 121, Chapter


15.What are the differences between an achievement test and an aptitude test? Page #123, Chapter 6


16.What is the importance of client input during the planning process? Page # 144, Chapter 7


17.How can medical exams and medical consultations help a case manager provide services to a client? Page # 153 Chapter 8,

18.What are the five axes of the DSM-IV-TR®? Briefly describe each Page #157-159 Chapter,


  1. What are the advantages and limitations of a client’s social history report? Chapter 8 pg 164,


  1. What are the five models of mental illness? Provide a brief definition of each. Chapter 9, pg 186


  1. What is the importance of a referral when coordinating services? Chapter 10, pg 197


  1. How would you define resource selection? Chapter 10, pg 195


  1. To work effectively with other professionals, what skills does a case manager need? Chapter 10, pg197


  1. How would you define the roles of a broker and a mobilizer during the referral process? Chapter 10 pg 199
  2. What is the importance of monitoring and reviewing services? Chapter 10, pg 200


  1. How does a case manager evaluate client progress once services have been set into motion? Chapter 10, pg 201


  1. How would you describe the four phases of behavior change? (pp. 206­–208) Chapter 11.


  1. According to the textbook, what are the three roles of a helping professional? Chapter 11 pg 209-212.


  1. Why is feedback important when evaluating direct services? Chapter 11, pg 214


  1. What are three strategies case managers can use to determine whether a client is ready to terminate services? Chapter 11, pg 215

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BSHS/375 Information Management Systems & Technology in Human Services

BSHS/375 Information Management Systems & Technology in Human Services




BSHS 375 Information Management Systems & Technology in Human Services


BSHS 375 Information Management Systems & Technology in Human Services

BSHS 375 WeeK 1 DQ 1

Identify one health information technology advancement in the last decade that had an impact on human services and is not mentioned in the readings. Describe that impact and how it improved the delivery of the service.

BSHS 375 WeeK 1 DQ 2

Discuss the benefits and limitations of integrating technology into a human services organization. Identify best practices that would invest human service practitioners in the process

BSHS 375 WeeK 1 Individual Assignment – Information Technology Timeline Worksheet

Complete the University of Phoenix Material: Information Technology Milestones Worksheet, available on the student website.

BSHS 375 WeeK 1 Individual Assignment – Interoperability Paper

Write a 1,050- to 1,400-word paper discussing interoperability.

Include the following topics in your paper:

  • Identify one kind of human services organization—for example, mental health provider or foster care provider—and describe the services provided.



  • For each method, describe the backup plan should technology fail.

Format your paper consistent with APA guidelines.

BSHS 375 WeeK 2 DQ 1

Why is it important to track client encounter? What information must be tracked in a client encounter? Identify one software application that can help track client encounters and explain how using the application could improve service delivery.

BSHS 375 WeeK 2 DQ 2

BSHS 375 WeeK 2 Individual Assignment – Software for Human Services Organizations Paper

Research software applications used to track the provision of client services in human services within the kind of organization chosen in Week One.

Identify and analyze two software applications excluding Microsoft® Excel®, PowerPoint®, and Word applications.

Write a 1,050- to 1,400-word paper summarizing your research of software applications used in your chosen human services organization. Include the following in your paper:

  • Identify the benefits of using this software to centralize electronic client records and human service resources.
  • How would you use the selected software to track client services?
  • Describe the advantages or disadvantages (if any) of using the software.
  • Explain if the size of the organization helps determine the software package chosen. Why or why not?
  • Identify 2 to 3 possible challenges that could occur during implementation and how you would resolve them.

Format your paper consistent with APA guidelines.

BSHS 375 WeeK 2 Individual Assignment Database – Demographic Information

Resource: Database Template located on the student website

This assignment will encompass the remaining 4 weeks of class with the final product submitted in Week Five. There are multiple worksheets that you can access using the tabs at the bottom of the Microsoft® Excel® template. You will work on one worksheet each week.

Create data for twenty clients in the Demographic worksheet using the Database Template.

Create automatic sort for each column so your data can be viewed in different ways.
Format the Demographic worksheet so it can be printed in a professional way.

BSHS 375 WeeK 3 DQ 1

Describe how technology can be used to increase client accessibility to services. Provide an example of a technology that achieved this.

BSHS 375 WeeK 3 DQ 2

What are some ways that information technology connects clients to online resources?
Given the amount of information on the Internet, this type of access has positive and negative implications. What are the positive and negative aspects of the availability of health-related information on the Internet?

BSHS 375 WeeK 3 Individual Assignment Database – Encounters Information

Complete the following:

On the Encounters worksheet in the Database Template, enter five encounters for three of the clients that you entered in the Demographics worksheet in Week Two. The client’s name in the Encounters worksheet should be linked to the client’s name on the Demographics worksheet.

BSHS 375 WeeK 3 Team Assignment – Technological Access to Services Paper

Choose from the following options to complete this assignment:

Option One

Write a 1,050- to 1,400-word paper discussing how technology assists in linking clients to services.

Include a discussion of the following topics in your paper:

  • Identify three technologies that increase client accessibility to services, such as biometric, digital alerts, smart cards, and microchips. At least one should be an online technology helping clients assess online resources.

  • For each technology, explain which population is targeted, the advantages and disadvantages, and the process for the client to access the technology.

Option Two

Create a 12- to 15-slide presentation discussing how technology assists in linking clients to services.

Include a discussion of the following topics in your presentation:

  • Identify three technologies that increase client accessibility to services, such as biometric, digital alerts, smart cards, and microchips. At least one should be an online technology helping clients assess online resources.

For each technology, explain which population is targeted, the advantages and disadvantages, and the process for the client to access the technology.

BSHS 375 WeeK 4 DQ 1

Identify an example of an assistive technology used in human services. How do you think this technology impacts service delivery?

BSHS 375 WeeK 4 DQ 2

How would you find the healthcare educational resources available to special needs populations in your state? Are the resources easy to locate? Discuss how you found this information.

BSHS 375 WeeK 4 Individual Assignment Database – Invoice Report

Create automatic sort for the data on the Encounter worksheet. Go to the Invoice Report worksheet and create an invoice report that can be printed for a selected client showing the dates that they were seen at the facility and the amount due.

BSHS 375 WeeK 4 Team Assignment – Healthcare Educational Resources Paper (My Portion)

All team members should answer each question below and post the answer in the team forum to compare information from multiple states. The Learning Team should research a minimum of three states.

  • Identify the assistive technologies available to special needs populations in your state.
  • What types of assistive technologies are available?
  • What healthcare educational resources are available to special needs populations?
  • Does your state provide a comprehensive database of services and technologies available?
  • How do special needs populations access services in your state?
  • What additional assistive technology is available that is not currently used in your selected states? What are the challenges to implement the technology?

Write a 1,400- to 1,750-word paper to summarize team members’ answers. The paper should also include the following information:

  • Describe how the Americans with Disabilities Act of 1990 affects human services.
  • Compare and contrast the way each state provides assistive technology and educational resources?
  • Based on what you learned about various states, what are some recommendations to enhance the way the assistive technology and educational resources are made available?

Format your paper consistent with APA guidelines.

BSHS 375 WeeK 5 Individual Assignment – Online Therapy Paper
Conduct an Internet search for at least three online therapy sites.

Write a 1,050- to 1,750-word paper in which you discuss the content in each site, the professionals involved, and how the actual online interaction occurs.

Explain how professional associations and state regulatory boards address, treat, and refer to online therapy.

Discuss related security issues and ethical issues, such as informed consent and confidentiality.

Discuss how client data is protected in an online therapy setting.

Include your opinion of the advantages and disadvantages of online therapy services.

Format your paper consistent with APA guidelines. This includes citing all of your sources, including your online sources.

BSHS 375 WeeK 5 Individual AssignmentQuality Assurance Review

Read the scenario and complete both Part 1 and Part 2.

Part 1

As the director of a community-based mental health agency, you receive a phone call from a school where one of your staff is providing services to a client. The teacher reports that the staff person is very talented, but is not open to feedback and does not tailor her interventions with the client according to his behavior on a specific day. She is also frequently late. This has created conflict between the teacher and the staff person.

Examine this particular case and figure out if services are being provided appropriately. As a director, you gather information from the teacher, the staff person, the family, and anyone else involved in the case.

Create a list of 7 to 10 questions that help guide your information gathering process, covering three basic components of quality assurance:

  • Proper provision of service
  • Client satisfaction with service
  • Proper documentation

Explain the reasoning behind your chosen questions.

Describe how the information gathered from your questions can help to monitor and prevent future fraud and misappropriation of services.

Part 2

During the investigation, the teacher revealed to you that the client had just been treated for a communicable disease

  • Identify how security was breached in this scenario and explain the impact on confidentiality and services.
In this circumstance, how would you repair the relationship with the client and preventing it from happening again?

BSHS 375 WeeK 5 Individual Assignment Database – Graphs

Refer to the Graph worksheet in the Database Template on the student website.

Create a graph in the Graph worksheet of the Database Template Microsoft® Excel® template that charts clients’ age and a second graph that charts clients’ medication.

Format each graph for printing.